All of our drivers are hand pick and are dedicated to customer satisfaction and has deep local knowledge and extensive networks to help guests with whatever they need. We are committed to providing you and your guest with outstanding service, prompt response times, and a happy, stress free experience, while having the most affordable rates around town. We keep in mind this is the first and last interaction you have with New York City. We like to make it favorable and lovely, our drivers will take into consideration their long trip and the stress you have during the flight. We like to make the first and last impression unforgettable.
Tracking and GPS
Here at LUXE, our fleet is equipped with the most recent GPS and tracking devices to provide you with the updated location for your assigned vehicle. We use up to date digital solutions, cutting-edge GPS technology and an advanced driver communication system that is incorporated into our entire LUXE fleet. Our drivers have the most recent GPS technologies connected to the Internet to ensure the accuracy and profession. They provide our drivers with alerts to help increase awareness and real time traffic updates to get your guest where there’re going with ease.
Have the Owners, Investors, Upper Management or a VIP arriving to your Hotel? We know how stressful it can be and we understand you need to focus that everything is perfect for when they arrive and leave. Let LUXE handle the rest. LUXE drivers are highly trained, experienced service industry professionals that can assure a safe, enjoyable ride. Our professional drivers understand how exhausting traveling can be, therefore they will always arrive early to greet your guest and help them with their luggage. At that point, they can sink into the seat in one of our exceptionally clean luxury cars while we take them to their desired destination. We offer customized billing, reporting and payment options with no hidden fees.
Having a Hotel Account offers hotels of every size the flexibility, scalability, and peace of mind they need when selecting their transportation provider. That being said, we understand your brand is very important. Here at LUXE, every passenger is a VIP in the hands of professionally trained and experienced drivers. We like to make the first and last impression unforgettable.
We recommend that you or your guest reserve a car ahead of time (at no additional charge) to be guaranteed a car at time of pick up. We can provide you with a car at short notice by phone or online upon availability. Your driver will arrive within 15 minutes of their scheduled arrival time or your ride is completely free. If we are 15 minutes late, your ride is free. To qualify, customers must reserve online and at least 24 hours in advance. Excludes weather-related delays. Covers base fare value up to $100, and excludes tolls, tips and surcharges.
At LUXE, we understand that your guest time is valuable. That is why we offer airport transfers from any local airport (LGA, JFK, EWR), including Westchester County, Teterboro, MacArthur and Stewart International Airport, that puts your guest en route to their destination the moment their flight lands and the moment they leave the hotel. This is where our reliable LUXE drivers can best ease the stress of traveling to and from the airport. When they reserve a town car, luxury sedan or luxury SUV from LUXE, you can rest assured we will make every effort to provide your guest a wonderful and safe transportation service.
By The Hour
With LUXE, your guest can reserve comfort and style by the hour. Our hourly service puts them in control, allowing them to direct their driver across the city, wherever they need to go. Their car will be ready and waiting for them when they return.
Most important, our hourly service gives them the freedom to modify their schedule during the course of their outing, whether there’re traveling for business or pleasure. LUXE is committed to offering your guest the most flexible possible transportation. Our hourly service will help them discover the convenience of luxury, tailored to their personal schedule and requirements.
Hourly services provided have a 2-hour minimum within Manhattan and a 3-hour minimum outside Manhattan. (Weekends and Holidays may have a longer minimum hourly requirement, please call or email us to confirm.) Hourly charge is calculated based on the time vehicle is scheduled to pick up in the NYC 5 boroughs to when the vehicle drops off in the 5 boroughs. (If the pickup or drop off destination is outside of New York City you may incur a travel time charge).
LUXE offers point-to-point travel throughout the tri-state area. Whether your guest is going to an important meeting or for a pleasure trip on the town, LUXE is the consistent and dependable ground transportation service solution to take your guest where they need to go.
The tri-state area is easily navigable when you are in the hands of LUXE drivers. Yes, there are many car services in New York, but few have our expert customer service and knowledge of the region. LUXE’s point-to-point travel will get your guest where they need to be when they need to be there. Whether their traveling to the city for a big meeting, or just visiting the region on vacation with the family, we will accommodate their needs for point-to-point trips. Those are prices calculated based on mileage and zones.
Like most service professionals (e.g. hotel concierges, valet attendants, waiters, etc.), town car and limousine service drivers take a great deal of pride in providing their clients with exactly what they need, when they need it. They often work diligently to make sure that your experience, whether it’s a brief ride a play or a daylong tour around New York, goes off without a hitch. But what does this mean for your guest?
This means that; if you need to make your flight, to get your family somewhere on time, to impress your clients, or a million other things, your LUXE driver acts as part of your support network. And because of this, they deserve to be appropriately recognized for their commitment to your satisfaction. Your driver should be rewarded for a job well done, which is something LUXE tries to provide for each and every one of our clients. Most car services already add a gratuity of 20% to the fare, but here at LUXE, gratuity isn’t included, nor is it mandatory. We do suggest anywhere between 10% and 20% is considered perfectly acceptable.